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How can we help?

Find answers to the most common questions, browse setup guides, or contact our support team directly.

Browse by topic

Getting started

Install GoVPN and connect for the first time.

Privacy & security

How encryption, no-logs, and kill-switch work.

Connection issues

Slow speeds, drops, and server selection.

Billing & subscriptions

Upgrades, renewals, and refund requests.

Troubleshooting

App crashes, errors, and reset steps.

Popular articles

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  • How to choose the fastest server
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  • How to cancel my Premium subscription
  • GoVPN won't connect — what to try first
  • Does GoVPN work with Netflix and other streaming services?
  • How to use GoVPN on multiple devices

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